Privacy Policy
At The Flying Sage, we take your privacy seriously. We are committed to protecting the personal information you provide to us when you participate in our events, engage with our membership platform or use our website. This privacy policy outlines how we collect, use, and protect your information.
Information We Collect
We collect information that you provide to us when you sign up for our events, subscribe to our newsletter, purchase from our store, become a member or fill out one of our online forms. This information may include your name, email address, mailing address, and payment information. We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
We may also collect information about your use of our website, including your IP address, browser type, and the pages you visit.
How We Use Your Information
We use the information we collect to provide you with our services and to improve our website and events. Specifically, we may use your information to:
Process your payments
Send you newsletters and other communications about our events
Respond to your inquiries and requests for information
Analyze how our website is being used and make improvements
We may also use your information for other purposes that are consistent with the reason we collected it or for which you provided your consent.
How We Protect Your Information
We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. We use platforms with industry-standard security measures to protect the confidentiality and integrity of your personal information, including firewalls, encryption, and secure servers. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. All of the platforms we use to secure your information are third party applications that we do not directly control.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Your Information
We do not share your personal information with third parties without your consent, except as required by law or as necessary to provide you with our services. We may share your information with service providers who assist us in processing your donations, sending newsletters, or analyzing our website. If we are required to disclose your information by law or legal process, we will take steps to notify you of the disclosure as permitted by law.
Your Choices
You can choose not to provide us with certain information, but this may limit your ability to participate in our events or use certain features of our website or membership platform. You can also opt-out of receiving our newsletters and other communications by following the unsubscribe instructions included in those communications.
Accessing and Updating Your Information
You have the right to access and update the personal information we have about you. To do so, please contact us using the contact information below.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at hello@theflyingsage.ca.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting a notice on our website or by sending you an email. Your continued use of our website or services after any changes to our privacy policy will constitute your acceptance of the changes.
(Last updated March 7th 2023)